FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 business days production time for your order to ship out.
Tracking numbers will be emailed to you after your product has shipped. If you don't have a tracking number after 7 business days please email us at sipitcoffee22@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned product(s).
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please contact us and we will work with you for a refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at sipitcoffee22@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours.
I have additional questions, can you please help?
Please click the "chat with us" button or send us an email to sipitcoffee22@gmail.com with your name and order number and we will be happy to assist you in any way we can.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 business days production time for your order to ship out.
Tracking numbers will be emailed to you after your product has shipped. If you don't have a tracking number after 7 business days please email us at sipitcoffee22@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned product(s).
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please contact us and we will work with you for a refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at sipitcoffee22@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours.
I have additional questions, can you please help?
Please click the "chat with us" button or send us an email to sipitcoffee22@gmail.com with your name and order number and we will be happy to assist you in any way we can.